2020 was a challenging year for Reid Park Zoo. The Zoo closed on March 17th for 5 months due to Covid-19 restrictions and safety precautions. This impacted revenue which is generated through admissions, sales at the cafe and gift shop, events and programming. The community has been very supportive of the Zoo. Educational programs quickly moved to virtual options and have been extremely successful. Virtual programs for members and the public with our animals and on conservation programs have also been popular. The Zoo reopened in late August to limited admission numbers which has helped but we are not at the capacity prior to the pandemic.