Nonprofit FAQs

Nonprofit FAQs Sections Below:

General  -  Participation  -  Profile & Platform  -  Donors & Donations  -  Prizes & Leaderboards  -  Matching

New Platform, New Possibilities          

We're thrilled to announce a powerful upgrade for Arizona Gives! Starting in 2025, we’re transitioning to a new, robust giving platform designed to elevate your experience and boost donor engagement like never before. With our new giving platform, we’re empowering nonprofits to reach donors more effectively, streamline administrative processes, and make giving easier and more meaningful for everyone involved.

We’re here to make this transition as seamless as possible and can’t wait to help you harness the new powerful features and achieve even more with Arizona Gives 2025. Let's elevate giving together!

Here’s a snapshot of why we made this change and what’s in store for you:

  • Deeper donor insights: Gain better analytics and data to track and boost donor retention year over year.
  • Streamlined donations: A faster, automated process to get your organization ready for the big day.
  • Speedier donations: Enjoy quicker, twice-monthly distributions of donations and prize funds.
  • Flexible giving options: Now, donors can give via Donor Advised Funds, IRAs, and more.
  • Enhanced group giving: Simplify giving for businesses, boards, and groups.
  • Empowered fundraisers: Improved fundraising pages for individuals supporting your cause.
  • Fee coverage flexibility: Donors can cover the full donation fee, lightening the load for nonprofits.
  • New resources and training: From guides to hands-on support, you'll be prepared to maximize your impact.
  • Detailed e-receipts: Include more about your mission on donor receipts for a personalized touch.
  • Your name, their bank statement: Have your organization's name appear on donor bank transactions.
  • Dedicated help desk: Year-round support for faster answers to your questions.
null

If you are needing technical assistance, you can access support three ways: 

  • Email support@mightycause.com
  • Submit a ticket by clicking on the '?' circle in the bottom right corner of your screen.
  • Call 202-800-1618 (available 9am-5pm ET, M-F)

You may also find the robust Support Center to be a wealth of information for you and your donors.

Arizona Virtual Office Hours 10am-11am:  Feb 28 | Mar 7 | Mar 14 | Mar 21 | Mar 28 - Join our Zoom Room (Save this link, it's the same each week)

General

Hosted by the AZ Impact for Good, Arizona Gives has raised over $47 million for thousands of nonprofits since its inception in 2013 and engaged hundreds of thousands of donors to join in the power of collective giving. Each April, the states largest online giving event, Arizona Gives Day, takes place to raise awareness about the critical work nonprofits do for our communities and encourages philanthropy on AZGives.org.

Arizona Gives is a program of AZ Impact for Good, a Arizona 501(c)(3) public charity.

Arizona Gives Day takes places the first Tuesday in April each year from Midnight - 11:59 p.m. MST-AZ.  (April 1, 2025)

AZGives.org is an easy-to-use online platform that allows users to search and discover giving opportunities aligned with their passions, empowering them to take an active role in shaping the future of Arizona communities. Anyone can donate, set up monthly donations, or fundraise for participating organizations. AZGives.org takes donations and is available year-round.

Donors visit AZGives.org and use the search function at the top of the main webpage to find organizations by cause category, geography, and more. They can look up a specific organization by name to make a donation, or if they’re unsure who to select, they can discover new organizations by the causes they love most.

Donors can also access the site through a direct link sent to them by participating organizations via email or shared on social media using the hashtag #AZGivesDay.

Donors can give online year-round, however we begin counting Arizona Gives Day donations beginning Tuesday, March 11, 2025 and go through Tuesday, April 1, 2025 (Arizona Gives Day). However, most donors give during the giving day as their donations can help their favorite nonprofit organizations unlock extra money from the prize pool.

AZ Impact for Good is a trusted statewide membership organization, resource, and advocate for Arizona's nonprofit and philanthropy communities.  AZ Impact for Good envisions a vibrant and equitable Arizona where all people and living things thrive. Its mission is to unite nonprofits and philanthropy to transform Arizona through education, advocacy, and innovation. The organization serves more than 1,000 member organizations across the state, including nonprofits, grantmakers, government agencies and businesses. AZ Impact for Good is dedicated to envisioning and seeing an Arizona where all nonprofits and philanthropic organizations are valued, empowered, and thriving, with support from grassroots efforts like Arizona Gives.

Learn more about our work at azimpactforgood.org.

AZ Impact for Good promotes Arizona Gives to a broad audience through paid advertising and partnerships with TV, radio, print, and digital media outlets.

Additionally, AZ Impact for Good spreads the word about Arizona Gives to donors, businesses, and other philanthropic partners through its digital communications, phone calls, print, radio, TV, and social media channels, garnering millions of print and online impressions.

AZ Impact for Good also engages in public relations and works with participating organizations based on their media preferences, cause type/mission, geographical location, demographics, storytelling fit, and organization size.

We continue to utilize the promotional power of social media and typically trend on social media. Follow the hashtag #AZGivesDay to stay connected to the online activity.

AZ Impact for Good verifies the charitable status of every organization that participates in Arizona Gives but does not screen or select organizations based on their charitable purposes or missions. Eligibility is based on several factors and an organization's current status as a recognized Section 501(c)(3) tax-exempt public charity. Therefore, approval of an organization's participation does not constitute an endorsement of the organization or its mission by Arizona Gives or any of our partners.

Each organization’s page provides its mission, but not detailed information on all of its programs. For additional research, each organization's page also includes a link to its website, providing more detailed information on its mission and use of funds.

As Arizona Gives is an online event, AZ Impact for Good encourages organizations to subscribe to our Arizona Gives communication. AZ Impact for Good will communicate important updates, announcements, and general information via email, so be sure to list your preferred email address when completing the registration form. 

Nonprofits can also follow our social networks. Follow @azimpactforgood on on on Facebook, Instagram, LinkedIn or X  to stay updated with the latest Arizona Gives nonprofit news. You can also follow @azgives on Facebook, Instagram, and X and reshare posts with your online community using the hashtag #AZGives or #AZGivesDay

Participation

Only IRS-approved 501(c)(3) public charities located in Arizona or providing services in Arizona may participate. Please see our Nonprofit Eligibility for more details. 

Arizona Gives has a proven track record of success raising more than $47 million for thousands of nonprofits since 2013. There are many benefits to participating, including:

  • Support for your immediate operating needs: After the Giving Day, and twice a month all year, you’ll receive your online donations directly into your organization’s bank account from the Mightycause Foundation.
  • Save on time and money: The AZ Impact for Good team has done most of the work for you, so all your organization needs to do is sign up, set up your organization profile, and communicate about your participation using our pre-made marketing toolkit. With some creativity and support from the Giving Day team, you're sure to have a successful Arizona Gives Day campaign.
  • Recruit and retain donors: Arizona Gives prompts donors to give every April, with many either returning to donate and/or donating to an organization for the first time. According to our Donor Survey, 90% of respondents reported that they will support organizations again through AZGives.org next year. 
  • Enhance every dollar donated with additional cash prizes: One of the most exciting parts for donors during Arizona Gives is the chance to unlock extra cash prizes for their favorite organizations. Thanks to our generous 2024 Prize Partners, organizations can be awarded prizes from $500 to $4,000.
  • Raise awareness about your mission and expand your online presence: The week of the Giving Day, all eyes turn to AZGives.org, with over 100,000+ page views and #AZGivesDay trending across all major social platforms. Our team works to coordinate campaign coverage, promotion, and interviews with organizations in partnership with our contracted PR firm and marketing firm. 
  • Learn and deploy new fundraising and marketing strategies: Your staff and board will have access to free in-person and virtual trainings and resources guides leading up to Arizona Gives. 
  • Engage your staff, board, and supporters in new ways: Setting up a match, becoming a peer-to-peer fundraiser, or collaborating with another participating organization to host a Giving Day event are just a few ways to get your supporters involved.
  • Recurring donations: Donors can arrange monthly donations via credit or debit cards or other convenient, secure payment methods upon checkout. 
  • Track your success: The Arizona Gives fundraising platform gives you access to valuable data and statistics year-round. You can monitor your online giving activity in real time and identify fun opportunities the future.

AZ Impact for Good members receive a discount on their registration fee and they are eligible for particular cash prizes through our Incentive Prize Pool activities (to be announced early February). 


Learn about the benefits of AZ Impact for Good's all-inclusive membership or contact us directly at membership@azimpactforgood.org.  

Organizations may register to participate in Arizona Gives 2025 beginning on January 15, 2025, at AZGives.orgOrganizations are encouraged to register early to take full advantage of the trainings, marketing materials, fundraising strategies, and media opportunities leading up to the big day. And most importantly the earlier you register the sooner the public can donate to you via AZGives.org.

Please note: Organizations will have until March 7, 2025 to register and registration will not open again until late in 2025. 


Visit AZGives.org and complete the online registration form. Once you complete the registration form and pay the annual registration fee, you will receive an email confirmation. If you do not see an email, please check your spam folder before contacting the support team at support@mightycause.com or call 202.800.1618 (9am-5pm ET, M-F).  

To learn more about the registration process, watch this short instructional video.

Yes.

To help us provide best-in-class fundraising tools, support, and resources amidst increased costs and demand for our services, we’re implementing a new tiered annual registration fee for AZGives.org. To uphold our vision of a thriving and equitable Arizona and ensure the AZGives.org platform remains accessible to all, we’ve tiered this fee to reflect an organization’s available financial resources. The nonprofit registration fee is based on two factors:

1. The size of an organization's annual revenue as indicated in the organization's most recent Arizona Gives registration, subject to IRS master file verification. 

2. The current status of a nonprofit’s membership with AZ Impact for Good as of the date of registration.

For details about the registration fee, please visit Our Charges and Fee.

If you select the wrong registration tier, the AZ Impact for Good team will contact you and verify accuracy of your membership status and annual revenue to ensure your organization is in the correct tier. If there are questions or we find a discrepancy, we will reach out and ask you to make adjustments, even after initial approval. This may require temporary unapproval until the information is updated and the correct registration fee is paid in full. 

Registration fees support the operational costs of Arizona Gives, expanding AZ Impact for Good's capacity to provide additional resources to nonprofits for better fundraising and a better giving experience to donors. Many of the valuable benefits for participating organizations are made possible because of the money raised through registration fees, including:

  • Year-round access to a secure and reliable fundraising platform where donors can search for the causes they care about.
  • Live, on-demand tech support year-round, including leading up to and during the giving day.
  • Ability to use fundraiser pages for non-Arizona Gives Day activities at no additional charge.
  • Learning opportunities for your staff and board members made available through virtual trainings and resources guides.
  • Increased visibility of your organization's mission and programs through PR and advertising.
  • Customizable nonprofit marketing materials to help promote your organization's fundraising campaign.

You may pay online with a credit card or bank account. We cannot accept any other form of payment.

Please note there are no platform fees on these registration payments when credit/debit cards are used, but there will be a $1.50 bank authorization fee for any organization that pays via their bank account.

Check out the 'For Nonprofits' section of AZGives.org for access to live and on demand training opportunities, resources guides, marketing toolkits and more. Using these tools can help you build a campaign plan and increase your donations!

The data continues to show that online giving and giving days are an effective way for organizations to gain new donors, raise money, and increase exposure to a broad audience. However, only you can determine if this online giving event is right for your organization.

Like any fundraising event, it will take dedicated staff time to make the most of Arizona Gives; the dollars do not raise themselves! Make sure your organization has someone who can dedicate their time to this effort, is comfortable working in an online environment, and that the timing of the event works well with your organization's other initiatives.

Profile and Platform

Mightycause is the technology platform partner for Arizona Gives. It is a mission-driven, employee-owned business that has served the nonprofit community by helping them with online fundraising and donor engagement since 2006. Mightycause has supported over 150,000 causes and has been the technology partner for hundreds of community-led Giving Days.

Mightcause also serves as Arizona Gives' support team and donation distribution partner. To see details about donation distributions through the Mightycause Charitable Foundation, please scroll below to the Donors & Donations > Who distributes my donations? question.

In order to gain access, you must have an admin account created with your organization’s profile. Any existing admin on the account, can add/activate a new admin. (They can also remove an admin too.)

To see if your organization’s page exists on the giving day platform, try searching in the Search bar at the top of AZGives.org for your organization’s name or EIN number. You can also go to the "Login" button at the top-right corner of the page and enter your organizational email and try following the prompts to reset your password. Emails associated with an administrator on an existing account will be recognized. If you are still unable to find your organization or log in, please email support@mightycause.com or call 202-800-1618 (available 9am-5pm ET M-F) for support.

Once you find your organization, you can request access by selecting "Manage This Organization." Please note that you will be prompted to create a user account if you haven't already created one.

Once you receive a confirmation email from the giving day support team, you can access your organization’s page. Here’s how:

  1. Login to your admin account at AZgives.org by clicking the "Login" button at the top-right corner of the page.
  2. Click your name in the top right-hand corner of the page.
  3. Select your organization from the dropdown menu.
  4. Should be accessing your page as an organization admin!

You’ll know you’re on your organization’s page when you see a dashboard on the left-hand side of the screen.

Anyone who wants to be added as an administrator to your organization page must follow the steps outlined in this helpful support article

If you are an existing administrator for your organization's page:

  1. Select the "Login" button at the top-right corner of the page.
  2. Enter the email associated with your organization.
  3. Select "Forgot Password."
  4. Follow the email prompts to create your new password!

You’ll know you’re on your organization’s page when you see a dashboard on the left-hand side of the screen.

Anyone who wants to be added as an administrator to your organization page must follow the steps outlined in this helpful support article

Yes. Once you’ve been approved as an administrator of your organization page, you can add and remove other adminstrators as well as designate lead contacts. You can have up to 10 organization administrators on your organization’s page.

Arizona Gives and our giving day technology partner, Mightycause, has done all the work for you by copying your profile information from the previous Arizona Gives page to its platform. Once you receive a confirmation email from Mightycause's support team, you will be able to access your organization's page and update your profile easily.

Your organization's profile page is the center of your presence on AZgives.org. Your profile page should have basic information about your organization, such as your mission statement, contact information, and a gallery where you can upload photos or videos.

To begin editing your page, on the left-hand side dashboard, you'll want to head to "Organization Page." This section will have all of the administrative tools and features you need to customize your page.

This helpful support article provides key tips and best practices for making your organization's page as strong as possible.

Head to your organization page on AZGives.org using the Search function in the upper right hand corner of the website. Once on your page, copy the URL link in your browser. Share this link with your supporters to bring them to your organization page. From there, supporters can read more about your organization, donate, or set up a peer-to-peer fundraising page. 


You may need to clear your browser’s cache history. If that doesn’t work, contact the Mightycause support team directly to reveal those changes. You may contact support by emailing support@mightycause.com or calling 202.800-1618 (9-5pm ET, M-F).

Yes! Just log into your online giving account at AZGives.org, go to your organization dashboard on the left-hand side, click “Fundraising Tools,” click “Campaigns,” find the name of the fundraiser you are trying to assist, click on the three dots, and click “Campaign Dashboard." From there, you'll see your fundraiser's profile and dashboard and can make changes as needed.

Click here to learn how to update and manage a fundraiser page.

Organizations have the ability to retain and grow their donor base through the "Retention" report section.

Login into your organization's dashboard. On the left-hand side of the dashboard, select "Reports." A sub-menu will open up, select "Retention." This section allows you to export your list of unretained donors, send individual emails, and much more.

At the top of your Retention report, you are able to filter and create the type of retention report you want. Through Status, you can pull up whether you want to review your Retained or Not Retained donors.

If you want to review more detailed information on these donations, click the download icon to export this information into an Excel sheet.

Lastly, to send an email to a donor, select the mail icon on the right-hand side of the corresponding donor.

Mightycause, our donation distribution and technology partner, encourages all organizations to set up direct deposit, or electronic funds transfer (EFT), to expedite your organization’s disbursements. If you haven't set up your EFT yet, please do so by following these steps here.

If you are an administrator for your nonprofit, you can view the disbursement report by following these steps:

  1. Sign in to your account at AZGives.org.
  2. Selection "[Organization Name]" from the user icon at the top-right of the page. Once you're logged in as an admin, you'll be able to view the dashboard on the left side of your organization page.
  3. From the dashboard, select "Reports" and then select "Disbursements."

For additional assistance, view this helpful support article.

When checks are not cashed within their 90-day grace period, they are automatically cancelled and re-issued. Please note, there is a $5 service fee per check. There is no re-issuance fee for EFT.

If you would like to request a disbursement be reissued, select the disbursement and click "Request Reissue" in the upper right corner.

The mission categories and demographic information that organization self-identifies/selects allows AZGives.org visitors to search, filter, and find the causes they are most passionate about and make meaningful contributions to one or more of those organizations. 

Each organization may select one primary cause in the registration form that best reflects its mission and purpose and any secondary mission areas your organization may cross into. The demographic information for leaders and specific programs also feeds into the public's searchable filters. 

If Arizona Gives finds that an organization has misrepresented its primary cause or its demographic information for leaders or programs, it will contact the organization directly and come to an agreement on what accurately reflects the organization's mission, leaders, and services.

Mightycause uses IRS database of 501(c)(3) public charities, which is regularly updated, to confirm an organization's IRS status is in good standing. If your organization’s status has changed, your pages may become unverified until the IRS re-lists your organization as approved or until you provide Mightycause recent documentation from the IRS confirming you are still an approved 501(c)(3) public charity.

To confirm your organization’s nonprofit status or request documentation, call the IRS (toll-free) at 1.877.829.5500.

Yes, in your profile settings you can turn off the ability for donor's first and last names to appear on your organization's profile page. Alternatively, donors can mark themselves as partially anonymous so their name does not appear as a donor on your organization's profile page.

Donors and Donations

No. Organizations cannot legally give donors cash prizes or tangible gifts (e.g., T-shirts, gift cards, etc.) in exchange for donating to their Arizona Gives campaigns. Instead, AZ Impact for Good encourages participating organizations to use the prize pool to motivate donors to give back and thank their donors via phone calls, handwritten notes, and other engagement and donor cultivation activities.

The minimum donation on AZGives.org is $5 so that the credit card and platform fees do not exceed the donation itself.

Donors who give from a Donor Advised Fund (DAFs) or via an IRA Contribution should check with their respective institution to determine if they have a minimum donation requirement before making the donation request. 

Donations may be made online at AZGives.org via credit and debit card, bank acocunt/ACH transfer, Apple Pay, Venmo, PayPal, Google Pay, or through an existing Donor Advised Funds (DAFs) or via an IRA Contributions held with an outside entity. 

Participating organizations may accept gifts by check or cash and upload them onto the giving platform. These will count towards the organization’s overall gift and donor totals, but will not count towards prizes or leaderboards.

Also, donations made to participating organizations through social platforms such as Facebook will not count toward the Arizona Gives Day totals.

Arizona Gives is designed to generate new support, not to pay off existing pledges. Donations may not be used to pay for anything that might be perceived as a tangible benefit to the donor – including dinner tickets, membership fees, golf fees, admission tickets, or other gifts.

All gifts are tax-deductible, irrevocable, and for the unrestricted use of the nonprofits.

Yes, your new Thank You message will appear on the donation receipt for all donors who made gifts AFTER those changes were saved.

Learn more about how to add a donation Thank You message.

Yes! One of the benefits of working with Mightycause, Arizona Gives' technology and donation distribution partner, is that they handle distributing tax receipts to your donors. When a transaction is completed, donors will automatically receive an emailed receipt. Within the receipt, organizations have the opportunity to add a customized message. 


Learn more about how to add a customized message on the donation receipt.  

Your organization's donation levels will be present on your donation form. To update those suggested levels, head to the left-hand side of your organization dashboard and select "Checkout" > "Donation Form." This is where your nonprofit can set up the basic structure of your donation process.

The sugested donations tool allows you to customize the suggested amounts displayed when a user clicks on the Donate button, and also allows you to add descriptions of those amounts for your donors to see. Setting custom donation suggestions makes it easier for donors to choose how much to donate by pre-loading options for them, and helps push donors to these levels. (For instance, donors giving at a lower level may bump their donation up to $25 from $10, simply because the option was presented to them.)

Mightycause will automatically provide four donation levels, however organizations can add additional levels to their donation form. Please note, the donation widget will only show up to four donation levels. You also have a 60 character limit for the amount descriptions. 

To edit a donation level, select the pencil icon associated to the tile.

To add a donation level, select the + tile.

Users will always still have the option of entering custom amounts if they do not wish to use a suggested donation amount. 

To provide organizations and donors a world-class giving platform and game-changing fundraising resources at a low cost, Arizona Gives does have processing and transaction fees. However, donors can opt to fully cover ALL donation fees for the nonprofit, something donors had not been able to do prior to 2025 since nonprofits were always responsible for covering the merchant processing fees.  

Data shows that in 2024, 77% of donors covered the technology and platform fees for their favorite causes. The full amount of a donor's donation(s), including fees, is tax-deductible.

For detailed information on donation fees, visit Our Charges and Fees.

Mightycause is the technology platform partner for Arizona Gives. It is a mission-driven, employee-owned business that has served the nonprofit community by helping them with online fundraising and donor engagement since 2006. Mightycause has supported over 150,000 causes and has been the technology partner for hundreds of community-led Giving Days.

Mightcause also serves as Arizona Gives' support team and donation distribution partner. 

Donations made to organizations WITHOUT an Arizona state tax credit designation via AZGives.org:

are complete and final charitable gifts to Mightycause Charitable Foundation. The Mightycause Charitable Foundation is a tax-exempt public charity described in Section 501(c)(3) of the Internal Revenue Code which maintains a donor-advised fund. A donor-advised fund (“DAF”) is defined by Congress as a public charity that receives completed gifts from donors while allowing them the privilege of advising on the distribution of their grant to other charities and charitable causes.

Donations made to organizations WITH an Arizona state tax credit designation via AZGives.org:

are complete and final charitable gifts to a Single Organization Fund maintained by Mightycause Chartible Foundation, a tax-exempt public charity described in Section 501(c)(3) of the Internal Revenue Code. The Foundation receives completed gifts from donors and disburses them as defined in the establishment of its Single Organization Funds. 

Donations made via the Arizona Gives platform are complete and final charitable gifts to Mightycause Charitable Foundation (non-tax credit organizations) or a Single Organization Fund maintained by Mightycause Charitble Foundation (tax credit organizations) and are not refundable. The Mightycause Charitable Foundation is a tax-exempt public charity described in Section 501(c)(3) of the Internal Revenue Code, which maintains a donor-advised fund. Donations are batched together and regranted by the Mightycause Charitable Foundation. They offer disbursements via Electronic Funds Transfer (EFT) or check.

EFT

Mightycause encourages all organizations to set up direct deposit, or EFT, for your organization’s disbursements. With EFT, you’ll receive your funds on a twice-monthly schedule.

For the EFT or direct deposit option, nonprofits can expect to receive their donations on the:

— 25th of the month for donations made from the 1st through the 15th of that month.

— 10th of the month for donations made from the 16th of the prior month through the last day of the prior month.

(Actual posting to your bank account will depend on your bank's schedule but is typically no more than 2-3 business days.)

Learn how to set up EFT here.

Check

If you prefer check disbursements, checks for donations made in the previous month will be mailed around the 10th of the month. There is a $5 service fee for each check, so we highly recommend signing up for EFT.

*When checks are not cashed within their 90-day grace period, they are automatically canceled and reissued. Please note the $5 service fee applies to reissued checks as well. There is no re-issuance fee for EFT.

Checks are mailed to the disbursement address listed in our database. This can be viewed in the "Settings" > "Organization" tabs on your dashboard. Scroll down to view the "Legal Name" and "Legal Address" sections.

If you are an administrator for your organization, you can view a donations report online by following these steps:

1. Log-in to your administrative account

2. Select '[Organization Name]' from the user icon at the top-right of the page

3. Select the 'Reports' section on the left-hand dashboard

4. Within the sub-menu select 'Donations' to view donations to your organization.

5. With Mightycause’s donation report, you’re able to view all the information associated with each donation to your organization on Mightycause.

  • At the top of the report, you can filter and search for particular donations.
  • Please note, the report will automatically display donations from your last 30 days. If you would to adjust the time range, simply select the dropdown on "Time period."
  • Additionally, you can also filter by "Campaign type" too, to see only those donations from a specific fundraising page or event or team campaign.
  • You can also sort by "Donation type," meaning you can filter to show only recurring donations, offline donations or refunded donations. This is useful for accounting reconciliation, and to segment out different types of donors for future appeals.

6. Mightycause has simplified the screen view of your donor data to show the most important information, but you can still download the full donation details as a .CSV file to view fees, address information and more. Simply select the download icon to download your report.

7. Lastly if a donor needs a donation receipt resent, you can resend the donation receipt by selecting the tool icon next to the corresponding donation.


Yes! Donors can donate and mark themselves as either anonymous or partially anonymous. 

Anonymous = This means the donor's name and contact information will not be available to the organization at all.

Partially Anonymous = This means the donor's name will not be seen publicly on the organization's profile page as having given a donation.

Yes! Donors can designate if they are making a gift in honor of or memory of someone else. 

Navigate to your organization's donations report via the left-hand side of your dashboard and select "Reports" > "Donations." 

Filter the donation report by donor name and resend their donation receipt by selecting the tool icon (looks like three dots in a row) next to the corresponding donation. 

You will then be prompted to enter the donor's preferred email address and may click "Send" when ready.

This is likely because you have entered offline donations. Offline donations do not count towards the leaderboards and, therefore, will only show up in your organization's overall totals. 

If you have not entered any offline donations and the numbers still don't match, please reach out to the Mightycause support team at support@mightycause.com or click the "?" icon in the bottom right-hand of your screen.

The early giving period give donors a second chance to donate when they otherwise would not have been able to. During these donation windows, participating organizations raise hundreds of thousands of dollars every year.

Online donations during the early giving period (March 11-31) will count towards the Incentive Prizes. 

Donations made online during Arizona Gives Day on April 1 will count towards all prizes. 

Donations made Arizona Gives Day on April 2 or later will not count towards any prizes.

Offline gifts (such as cash or check) will not count towards the prizes.


Yes! Offline donations of cash and checks can be entered manually during the early giving period (March 11-31) and on the Giving Day (April 1) and will count towards your organization’s overall total on your Arizona Gives campaign page. Offline donations will not count towards prizes or leaderboards.

Click here to learn how to manage and add offline donations.

Mightycause enforces a no-refunds policy, mainly due to the immediacy of tax benefits. Please see Mightycause's Terms of Use for additional information. If you have a special circumstance, you can contact support@mightycause.com or call 202-800-1618 (available 9am-5pm ET M-F) for support to discuss it with one of Customer Support team members. 

Arizona Gives will not share or sell donor information to any other organization or third party, however does reserve the right to communicate with donors for the purpose of user surveys, newsletters, Arizona Gives information, giving opportunities, and general education about philanthropy.

Prizes and Leaderboards

Arizona Gives has a cash prize pool available to participating nonprofits every Arizona Gives Day to be used as an incentive for organizations to encourage their donors to give. In recent years, the prize pool has been around $180,000 with more than 125 organizations receiving additional cash prizes. 2025 Prize Pool details which will be available early February.

A prize leaderboard combines performance tracking with prize incentives, fostering competition and engagement among participants while making it clear who is leading and what rewards are associated with top positions.

This is likely because you have entered offline donations. Offline donations do not count towards the leaderboards and, therefore, will only show up in your organization's overall totals. 

If you have not entered any offline donations and the numbers still don't match, please reach out to the Arizona Gives support team at support@mightycause.com or click the "?" icon in the bottom right-hand of your screen.

You can view if you've won a prize and the amount awarded via the Prizes page on the Arizona Gives website. Any prize(s) you've won will also be visible in your organization's Disbursement Report* following the giving day. 2025 Prizes are still being determined and winning organizations will receive an email once they are officially posted.

*For more information about your Disbursement Report and Disbursement timing, please review the "When will my organization receive our prize money" question below.

Only the dollars you have raised on the online giving platform (including online donations received and offline donations you've inputted) during the giving period (Mar 11-Apr 1, 2025) will be reflected in your organization's fundraising total. You will be able to view what prize(s) your organization was awarded and those dollar amounts following Arizona Gives Day when the Mightycause Charitable Foundation, Arizona Gives' technology and donation distribution partner, has released your funds.* 

*For more information about your Disbursement Report and Disbursement timing, please review the "When will my organization receive our prize money" question below.

If you opt to receive your money by Electronic Fund Transfer (EFT), you will receive your prize money along with your online donations from the Mightycause Charitable Foundation, Arizona Gives' donation distribution partner. (The actual posting to your bank account will depend on your bank's schedule but is typically no more than 2-3 business days.) 2025 Prize amounts are still being assigned, and the disbursement date will be updated.

If you opt to receive your disbursements by check, then you will receive those funds after they’ve been cut, signed, and mailed from the Mightycause Charitable Foundation sometime after May 10.

Learn how to set your disbursement preferences here.

For help viewing your disbursement report, check out this helpful support article.

Matches

Matching gifts (or "matching grants" as Mightycause refers to them) are large donations your organization can use as tools to help you fundraise. Your nonprofit asks a donor (for example, a board member, local business, or community partner) to provide a matching gift to your nonprofit. Then, your nonprofit leverages that matching gift as an incentive to donate to your fundraising campaign by promising that donations will be matched up to the total grant amount. The particulars can vary based on your agreement with the grantor and your fundraising strategy.

When you enter a matching grant on your organization's page, here’s what will happen:

  • When the matching grant is live, donors will see a badge on the Donate button on your profile alerting them that a match is available.
  • The giving platform will auto-calculate how much of the match has been fulfilled.
  • In your Donations Report, you'll be able to see which donations were matched and in what amount.
  • A matching grant summary block will appear on your organization's profile page, listing all live matches and showing the amount still available. (Clicking the badge on the Donate button will take users to the matching grant summary.)

Navigate to your organization page by logging in, clicking your name in the upper right corner, and selecting the desired organization from the dropdown menu.

Your matching grant tool is located on your dashboard on the left under the section "Fundraising Tools."  When you click “Matching Grants,” you’ll be taken to your matching grants dashboard.

Creating a Matching Grant

Toward the upper right corner, click “+ Create.” Then, you’ll need to enter the details of your grant. 

Adding Grantor Name and Amount 

First, enter the grantor's name. If the grantor would like to remain Anonymous, simply check "Hide this name publicly" underneath the name of the sponsor. 

Next, you'll want to add the amount of the match. Include match value in page metrics. Under the value amount, "Include match value in page metrics" will automatically be checked. This signifies that the Total Raised dollar amount on your profile and campaign pages will include your grant money. 

Example: If you have a 1:1 match for $1,000 and keep "Include match value in page metrics" enabled and a donor makes a $5 donation, your fundraising page metrics will automatically jump up by $10. If the same match were to disable "Include match value in page metrics," then when a $5 donation is made, the metrics and thermometer would display only the $5 donation.

When deciding whether to keep this enabled or disabled, the most important thing to consider is how your grantor will provide the matching grant. If the grantor prefers to pay by check or offline method, it’s a good idea to keep this enabled. If the grantor is willing to pay online through Mightycause, disabling this feature is a good idea. 

*Please note, matches/matching grants will NOT count towards leaderboards or prizes for Arizona Gives.

Including Image and Title

You will also be able to add a photo and title to your matching grant. Adding an image and title provides a great opportunity to share more information on the match and the sponsor. To add an image, simply click on the image area.

Setting the Terms of the Matching Grant 

The matching grants tool on the giving platform is versatile and can suit many different types of matching grants. In the next area, you’ll enter the details of your match. 

Set When Your Grant Is Active - You can set the start and end date for your matching grant for any time- future, present, or even past. If you forgot to set up your match, no problem! The giving platform will automatically include eligible donations against the match if you set the start time in the past.

Also, you can run as many matches at one time as you would like. If you have a matching grant you want to become active as soon as another one ends, just check the box that says “Queue this grant to begin immediately after another grant completes.”

Set Your Match Type - The most common type of matching grant on the giving platform is a 1:1 match, meaning that each donation is matched in full until the grant is fulfilled. However, there are other options you can choose if you’d like to set up your matching grant a little differently. 

  • Match a specific percentage of each donation. When you select this option, you’ll be asked to enter a percentage. This option will be automatically set to 100% (1:1 match). However, this can be a handy tool if you’d like to stretch your grant further by matching only a portion of each donation, such as 50%, or if you’d like to be generous with the grant money and match at a 2:1 ratio (which is 200%).
  • Match a maximum dollar amount per donation. This tool will allow you to “cap” the amount that can be matched. This helps ensure that your $1,000 grant will not be fulfilled too quickly with a few large donations. So, if you have a $1,000 match available and have set your “cap” to $100, you can prevent a few big donations from wiping out your grant.
  • Cumulative threshold match. Cumulative threshold matches allow you to create different styles of matches if you are looking for something different than a standard 1:1 match. Apply total match when cumulative donations equal the match value. This is an all-or-nothing match. For example, a grantor agrees to give $10,000 only if you can raise $10,000. For all-or-nothing matches, the giving platform does not include the match amount in your organization or campaign page amounts until the total value is met. If the total value is not met before the scheduled end of your match, then nothing will be matched. This can be a risky strategy that pays off in dividends to motivate your supporters to donate! 
  • Apply total match when a certain quantity of donations is received. This option creates a match based on the number of donations you receive (formerly known as a "Challenge" on the previous Giving Day platform). For example, you can set up a match that will only be fulfilled once you receive 20 donations. Please note that this is not based on unique donors. So, if a donor donates twice, that is considered two donations towards your match. This is a great option to utilize since many of the Arizona Gives power hour prizes are time-based; specifically, organizations by tier category with the most donations during a certain time period win a $1,000 prize.
  • Apply total match when a certain number of unique donors is reached. This option creates a match based on the number of unique donors you receive. For online donations, unique donors are considered unique through the email address. For example, if two different individuals by the name of Bob Smith donate to your cause, we will count both of these donors individually because they will utilize different email addresses. This is also a great option to utilize since many of the Give for Good Louisville prizes are time-based; specifically, organizations by tier category with the most donors during a certain time period win a $1,000 prize.

Set Match Conditions

There are a few match conditions you can include: 

  • Set a minimum per donation amount before a match is applied. This option allows you to create a minimum donation amount before a donation is applied toward a match. For example, if you would like to motivate donors to donate at higher amounts, you may want to set up your match so that only donations over $50 will go towards the match. Please note that the lowest donation amount available for donors on the platform is $5. 
  • Include offline donations in the match. This option will be automatically enabled. Any offline donations entered in the giving platform will count towards your match.
  • Include organization fundraisers in the match. If you are adding a matching grant through your organization page, you will see this option. This option is also automatically enabled for organizations. This means that all campaigns created for your organization will be included in your match. If you would like only your organization page to be included in your match, unselect this option.
  • Apply match once per donor. This option allows you to have the match count once per donor. This is a great option if you are looking to bring in new donors or reach a donor-number goal.

Setting Up Match Notifications

Now that you have entered all of your match parameters, you’ll want to enter the contact information for the grantor or person at your nonprofit who should be notified when the grant is fulfilled so they can make the donation online.

Once you have completed your match information, it's time to create it by selecting "Create Match."

Because organizations can remove and manipulate matches in real-time while they are live on the AZGives.org site, donors would need to contact your organization directly to find out if their gift was matched.

To determine if a donation was matched, organization admins can use the search function in their donation report screen to locate the donor/donation. If the gift was matched, an indicator stating "Matched" in the "Amount" column will appear.

Organization admins can also download a report for each match within the Matching Grants manager on their organization dashboard (Organization Dashboard > Fundraising Tools > Matching Grants). Clicking the three-dot icon next to a match reveals a set of actions the administrator can take depending on the match status (live vs. upcoming vs. past). Suppose it is a live or past match with donations that have counted towards it. In that case, the administrator can download a donation report showing which donations counted toward the specific match. From there, you can pull the donor's contact information and email them to let them know their gift was matched if you so choose.


Your matching gifts will close automatically once they’ve been fulfilled on Mightycause. To manually close your match, go to the Matching Grants section on the left side of your organization dashboard and click the stop icon.

Once you select the stop icon, you will be asked to confirm if you want your match to close.  Please note that a match cannot be reopened once it is closed!

Most likely, you opted to include your matching gift in your metrics. When you do that, the match will be added to your metrics with each donation. So, if you have a $1,000 matching gift and someone makes a $50 donation, $50 would be added to your total. (Conversely, $50 would be removed from the amount available on your matching grants summary table.) When you choose to add the match in your metrics, it’s not added in one lump sum after the match is fulfilled, it’s added donation by donation.

First, don’t panic! The giving platform matching grants tool allows you to back date matches. Follow the steps here to enter your matching grant, but when choosing your date, back date it to when your matching grant should have started. The matching grants tool will automatically apply to grant to donations made during the time you specify.

No. Only the online donations that get matched by your matching grant will count towards prizes. The matching grant itself does not.

Mightycause sends an email to the email address you enter in the matching grants tool alerting the donor that the match has been fulfilled and prompting them to pay on Mightycause. If they’ve settled the grant with you off the platform, no problem! Just tell them to disregard that email. To prevent that email going to the donor, you can enter an organizational staff member's email instead. 

Yes! Gifts made Donor Advised Fund holders or IRA Contributors via AZGives.org are labeled as ONLINE donations by the system. Since all matching grants created by organizations through the giving platform are activated by online donations within the start / end time they set the match up to run, this means that fund holders are able to join in on the fun!

How can we help?