Nonprofit FAQs Sections Below:
General - Participation - Profile & Platform - Donors & Donations - Prizes & Leaderboards - Matching
Nonprofit FAQs Sections Below:
General - Participation - Profile & Platform - Donors & Donations - Prizes & Leaderboards - Matching
New Platform, New Possibilities
We're thrilled to announce a powerful upgrade for Arizona Gives! Starting in 2025, we’re transitioning to a new, robust giving platform designed to elevate your experience and boost donor engagement like never before. With our new giving platform, we’re empowering nonprofits to reach donors more effectively, streamline administrative processes, and make giving easier and more meaningful for everyone involved.
We’re here to make this transition as seamless as possible and can’t wait to help you harness the new powerful features and achieve even more with Arizona Gives 2025. Let's elevate giving together!
Here’s a snapshot of why we made this change and what’s in store for you:
New Platform, New Possibilities
We're thrilled to announce a powerful upgrade for Arizona Gives! Starting in 2025, we’re transitioning to a new, robust giving platform designed to elevate your experience and boost donor engagement like never before. With our new giving platform, we’re empowering nonprofits to reach donors more effectively, streamline administrative processes, and make giving easier and more meaningful for everyone involved.
We’re here to make this transition as seamless as possible and can’t wait to help you harness the new powerful features and achieve even more with Arizona Gives 2025. Let's elevate giving together!
Here’s a snapshot of why we made this change and what’s in store for you:
- Deeper donor insights: Gain better analytics and data to track and boost donor retention year over year.
- Streamlined donations: A faster, automated process to get your organization ready for the big day.
- Speedier donations: Enjoy quicker, twice-monthly distributions of donations and prize funds.
- Flexible giving options: Now, donors can give via Donor Advised Funds, IRAs, and more.
- Enhanced group giving: Simplify giving for businesses, boards, and groups.
- Empowered fundraisers: Improved fundraising pages for individuals supporting your cause.
- Fee coverage flexibility: Donors can cover the full donation fee, lightening the load for nonprofits.
- New resources and training: From guides to hands-on support, you'll be prepared to maximize your impact.
- Detailed e-receipts: Include more about your mission on donor receipts for a personalized touch.
- Your name, their bank statement: Have your organization's name appear on donor bank transactions.
- Dedicated help desk: Year-round support for faster answers to your questions.
- Deeper donor insights: Gain better analytics and data to track and boost donor retention year over year.
- Streamlined donations: A faster, automated process to get your organization ready for the big day.
- Speedier donations: Enjoy quicker, twice-monthly distributions of donations and prize funds.
- Flexible giving options: Now, donors can give via Donor Advised Funds, IRAs, and more.
- Enhanced group giving: Simplify giving for businesses, boards, and groups.
- Empowered fundraisers: Improved fundraising pages for individuals supporting your cause.
- Fee coverage flexibility: Donors can cover the full donation fee, lightening the load for nonprofits.
- New resources and training: From guides to hands-on support, you'll be prepared to maximize your impact.
- Detailed e-receipts: Include more about your mission on donor receipts for a personalized touch.
- Your name, their bank statement: Have your organization's name appear on donor bank transactions.
- Dedicated help desk: Year-round support for faster answers to your questions.
If you are needing technical assistance, you can access support three ways:
- Email support@mightycause.com
- Submit a ticket by clicking on the '?' circle in the bottom right corner of your screen.
- Call 202-800-1618 (available 9am-5pm ET, M-F)
You may also find the robust Support Center to be a wealth of information for you and your donors.
Arizona Virtual Office Hours 10am-11am: Feb 28 | Mar 7 | Mar 14 | Mar 21 | Mar 28 - Join our Zoom Room (Save this link, it's the same each week)
If you are needing technical assistance, you can access support three ways:
- Email support@mightycause.com
- Submit a ticket by clicking on the '?' circle in the bottom right corner of your screen.
- Call 202-800-1618 (available 9am-5pm ET, M-F)
You may also find the robust Support Center to be a wealth of information for you and your donors.
Arizona Virtual Office Hours 10am-11am: Feb 28 | Mar 7 | Mar 14 | Mar 21 | Mar 28 - Join our Zoom Room (Save this link, it's the same each week)
General
What is Arizona Gives?
When is Arizona Gives Day?
What is AZGives.org?
How does the giving day work?
Who is AZ Impact for Good?
How will AZ Impact for Good promote Arizona Gives Day across the community?
Does AZ Impact for Good/Arizona Gives endorse each participating organization's mission and programs?
Where can our organization receive exclusive updates about Arizona Gives?
Participation
Who can participate?
What are the benefits of participating in Arizona Gives?
What are the benefits of being an AZ Impact for Good member and participating in Arizona Gives?
When can I register my organization?
How do I register my organization to participate?
Is there a fee for organizations to participate?
What happens if I select the wrong registration tier for my organization?
Why is there a fee to participate?
How do I pay the registration fee?
How can our organization be most successful with Arizona Gives?
Is Arizona Gives participation right for my organization?
Profile and Platform
What is Mightycause?
How do I access my organization's admin page?
I have an existing admin account, but forgot my password or it's my first time logging in on the new platform?
Can more than one person claim administrative access to our organization's page?
How do I copy over my organization's profile from the previous year?
How do I customize my organization's profile page?
How do I share my organization's profile page?
I made changes to my Giving Day profile/story, and they aren't showing up.
Can I edit one of my peer-to-peer fundraiser's individual fundraising page?
What is a "Donor Retention Report" and how do I find it?
How do I view my organization's disbursements?
What if my disbursement (EFT or check) needs to be re-issued?
How does the mission categories and demographic information my organization selects work?
Why is my organization showing as unverified?
Can I hide my donor's name from appearing on my profile page?
Donors and Donations
Can my organization give out tangible items and prizes to people who donate to us during Arizona Gives?
Is there a donation minimum?
What types of donations are accepted?
I made changes to my donation Thank You message, will it appear after a donation is made?
Can my organization customize the donation receipt?
How do I update the donation levels on my organization's donation checkout form?
How much of each donation will go to our organization?
Who distributes my donations?
How and when will my organization receive our donations?
How can my organization access its donor data?
Can donors make an anonymous or partially anonymous donation?
Can donors make a gift In Honor Of or In Memory Of someone?
A donor is requesting a copy of their donation receipt. Where can I find that to send to them?
My organization's donation and donor totals do not match what is on the leaderboards. How do I fix that?
Why is there an early giving period?
What donations count towards prizes during early giving?
What if a donor donates by cash or check to our organization during the week of Arizona Gives? Can we count those gifts towards our giving day totals?
A donor didn't mean to give to my organization or made an error and would like a refund. What do I do?
What does Arizona Gives do with donor information?
Prizes and Leaderboards
What is the Prize Pool?
What is a Prize Leaderboard?
My organization's donation and donor totals do not match what is on the leaderboards. How do I fix that?
How will I know if my organization won a prize?
My organization won a prize, but I don't see it reflected in my organization's totals. Why is that?
When will my organization receive our prize money?
Matches
What is a match or matching gift?
What happens when I enter a matching grant on my organization's page?
How do I set up a match?
How will a donor know if their donation was matched?
How do I close a match?
The totals on my page are off! Why is it showing that I’ve raised more money than I have?
Oh no! I forgot to add my match in time! What do I do?
Does the matching grant I upload for my organization count as a gift towards any prizes?
My matching donor/grantor got an email asking them to pay the matching gift, but they’ve already paid my organization. Why did they receive this email?
When donors give to us from their DAFs or IRAs, will their donations count towards a match?